This position will require not only an administrative mind, but also a sales orientation.
This position will require not only an administrative mind, but also a sales orientation to create systems to maximize their effectiveness at converting them. This individual will track the success and offer suggestions for improvement in their follow-up techniques and tools.
The Assistant Lead/ISA Coordinator is disciplined about their time handling new leads and information requests from prospects. This person is highly focused to complete their work.
This person is responsible for converting massive amounts of leads into appointments through personalized follow-up and drip campaigns. The Assistant Lead/ISA Coordinator must be a well-organized, service-minded individual with good interpersonal skills.
The Assistant Lead/ISA demonstrates a commitment to learning and strives for growth by regularly attending courses, and regularly practicing scripts and dialogues.
General Job Responsibilities:
- The ISA will maintain all follow up necessary with previous contacts in order to schedule an appointment.
- The assistant will qualify the seller’s motivation using the Lead Sheet script along with scheduling the appointment.
- Prioritizing Outbound calls to past leads that have not been contacted in the first four days is very important.
- Managing call lists and database entry will be a daily responsibility.
- Primary Job Responsibility is to handle inbound calls/leads
- Determine through prospecting whether the seller is a good candidate for a cash offer or listing their home.
Communications/Interactions:
- Acquisition Agents – daily
- VA’s – daily
- Lead Manager – daily
- Other ISAs – Scripts and Dialogue Knowledge/Skills
- Strong written and verbal communication skills
- Proficient with contact management software
- Proficient with Microsoft Office, including PowerPoint and Excel
- Good organizational abilities
- Calm under pressure
- Data entry
- Research
- High school graduate
- One to three years’ service and management experience
- Three to five years administrative experience
Job Types:
- Full-time, Part-time
Pay:
- $11.00 – $15.00 per hour
Benefits:
- Bonuses
